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6 Questions You Should Ask Your Mattress Sales Associate

Purchasing a mattress is like purchasing a car. It’s a long-term investment, so it’s smart to consult with an educated sales rep to learn as much as you can before making that commitment.

When mattress shopping in-store, take advantage of the mattress salesperson that is there to help you. He or she is there to answer any questions you may have, provide recommendations, and ensure you walk away with your dream bed.

Prepare for your meeting in advance with these six questions to ask when buying a mattress. Let’s start with the questions you should ask pre-purchase.

Questions To Ask When Buying A Mattress

1.) What’s your warranty policy?

In the event you find your mattress defective shortly after you’ve purchased it, it’s important to know ahead of time if you can return it or replace it. Ask your mattress salesperson about the company’s warranty policy to ensure you’re not stuck with a faulty bed long-term in a worst-case scenario.

While manufacturers aim to craft a perfect mattress every time, the reality is, sometimes defects do occur. In the event you find your mattress defective after you’ve purchased it, it’s important to know ahead of time if you can return or replace it. The warranty on a mattress is between the buyer and the manufacturer. The mattress store does not set the warranty, but they can provide you with information on each manufacturer’s warranty details and can often assist you with placing your warranty claim.

It is important to note that stains and/or tears in the mattress will void the manufacturer’s warranty. At Mattress Warehouse, we recommend the purchase of a mattress protector to protect your purchase and your warranty.

2.) These are my specific sleeping needs and preferences. What mattress would you recommend?

You’re going to spend up to a third of your life on your mattress. Needless to say, it’s a big decision, so maximizing comfort and support should be a top priority.

When meeting with your sales rep, explain what you did and did not like about your old mattress. Tell them what areas of your body could use extra support, whether you prefer a soft or firm surface, memory foam or innerspring, how much room you’ll need to stretch out, etc.

It’s common not to know the best mattress for your body type, but your mattress salesperson can walk you through Mattress Warehouse’s bedMATCH® diagnostic system, which will suggest a handful of beds that suit your exact specifications. Your mattress salesperson can then provide more information on each of your personalized recommendations.

3.) Are you offering any sales right now?

While comfort should always be a top priority, affordable pricing is important as well. Mattresses can be expensive, which is why it’s worth inquiring about any seasonal sales or year-round discounts taking place.

For example, Mattress Warehouse always has unbeatable sales on a diverse selection of high-quality mattresses. We also have a military discount year-round.

Mattress Warehouse has a wide assortment of mattresses to fit any budget. Plus, you can shop with confidence thanks to our One-Year Price Guarantee. With it, you know you're getting the best possible price when you purchase from us.

4.) What are your most popular mattresses?

A tell-tale sign of a great mattress is if it’s a bestseller. Ask your mattress salesperson about which mattresses sell fast and receive high customer satisfaction ratings.

He or she can point out several mattresses that customers love and explain why. If you enter your mattress shopping journey unsure of what you want, this is a great starting point and should be one of the first questions you ask.

Once you’ve decided on a mattress, there are a couple of beneficial questions worth asking before leaving the store:

5.) What sleep accessories best complement my mattress?

You have a new mattress, which often means new sleep accessories are required — especially if it’s a different size from your old mattress.

Engage in a quick chat with your mattress salesperson about sleep accessories to fully complete your purchase. Consider new pillows, bedding, a mattress protector or mattress topper, bed frame, or other accessories that will help transform your new mattress into your own personalized sleep system.

At Mattress Warehouse, we even have pillows designed to suit your preferred sleeping position: one for your back, one for your side, and one for your stomach.

It's also worth noting that an adjustable base can not only help you sleep better, but some can actually help reduce snoring while you sleep.

6.) How can I extend my mattress’s longevity?

A high-quality mattress should last you between 7 - 10 years, but if you want to keep it in pristine condition for even longer, inquire about how to maintain your mattress’ original state.

Often times, your mattress salesperson will be able to direct you towards protective wear for your mattress or offer tips and tricks to keep it as new as possible for as long as possible.

Ask Your Mattress Sales Rep About bedMATCH®

Combine a knowledgeable mattress expert with cutting-edge, scientific technology, and you have the perfect formula for identifying the ideal mattress.

With the help of Mattress Warehouse’s revolutionary diagnostic sleep system bedMATCH®, you’ll be able to find the perfect bed to match your sleep preferences and needs. Using 18 statistical measurements and over 1,000 scientific calculations, our patented sleep system will recommend the best mattress fit for you.

Next time you drop by your local Mattress Warehouse, ask your mattress sales associate about bedMATCH®. They would be delighted to tell you more and show you how it works.

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