Your new mattress is covered by an extensive warranty. Should your product fail in the warranty period, one of our Warranty Advocates will be happy to assist you in filing a claim and will work on your behalf with the manufacturer. We recommend the purchase of a mattress protector with every bed. A mattress protector has many benefits, including preserving your warranty should the bed become stained. Stained or torn bedding will void your warranty and eligibility for a comfort guarantee program exchange.