Page - Extend Warranty

Extend Warranty FAQs

Enjoy Peace of Mind
Mattress Warehouse Extend
Life happens, we’ve got you covered

Mattress Warehouse carries the largest selection of quality name brand bedding– Serta, Sealy, Stearns & Foster, TEMPUR-Pedic, Kingsdown, Aireloom, and more. But we know accidents happen, which is why we offer product protection by Extend. Enjoy peace of mind knowing your purchase, and sleep, are protected.

Our 10-year Protection Plan
Coverage & Benefits
Replacement or repair
If we can’t fix it, we’ll replace it at no additional cost.
Zero deductible
No fees. No deductibles. No hidden costs. Just total peace of mind.
Accidental stains and damage
Protect your purchase from accidental damage such as rips, tears, burns, and stains caused by food, kids, and pets.
Hassle-free claims
Extend is always happy to help and has online support 24/7. Most claims are resolved in minutes.
*Limitations and exclusions apply. Read Extend’s terms and conditions.

Why should I add an Extend protection plan?

Extend provides coverage for your mattress against accidental damage such as rips, tears, punctures, and stains caused by food, kids, and pets starting on day one through your chosen coverage term. For adjustable bed bases, Extend provides extended coverage for frame, mechanical, and electrical failures.

Filing a claim

Contact Extend online or by phone at (877) 248-7707. Provide either your contract ID, email address, or other identifying piece of information. They’ll process your claim in minutes and once approved, send you details on your repair or replacement.


10-year protection against accidental* stains and damage on Mattress Warehouse mattresses, including:

Damage Is it covered?
Accidental stains caused by:
  • Food and beverages
  • Nail polish and nail polish remover
  • Human or pet bodily fluid/waste
  • Ballpoint pen ink
Accidental burns (not caused by fire) such as a hair tool
Accidental punctures, cuts, tears, or rips
Scuffs, scrapes, abrasions, pilling, or fraying  
Manufacturer quality issues like seam separation, fading, loss of foam, or spring resilience  
*Please see the Mattress Terms & Conditions for additional details.

Adjustable Bed Bases

10-year protection against mechanical and electrical failure* on Mattress Warehouse adjustable bed bases, including:

Damage Is it covered?
Mechanical failure of bed mechanisms (e.g. inclining, reclining, heating.)
Electrical failure of bed components (e.g. motors, wiring, remote operation devices.)
Structural failure of frame
Structural failure of welds
Cosmetic damage, rust, corrosion, scratches, or dents  
Non-failure issues such as noises or squeaks  
*Please see the Adjustable Bed Base Terms & Conditions for additional details

Frequently Asked Questions

What if I need to return my product?

If you return your product, Mattress Warehouse returns the money you paid for the protection plan. Depending on how much time has passed since your purchase, Extend may issue a pro-rated refund

How long does Extend provide coverage?

The Extend Protection Plan will cover your eligible product for 10 years. Mattress coverage begins the date your furniture is delivered. Adjustable bed base coverage begins after the manufacturer warranty has expired.

Is the manufacturer's warranty still in effect for the mattress and/or adjustable bed base covered by the Extend Protection Plan?

Yes. The manufacturer's warranty covers manufacturer defects. Your Extend Protection Plan covers accidental stains and damage on your mattress from day one. Extended coverage for adjustable bed bases begins after the manufacturer warranty expires.